Most products are handmade to order, so there is a 1-2 week turn around on all orders.

FAQs

Answers to your burning questions...

Are Wild Dog leashes chew proof?

No, leashes are not chew proof. Here at Wild Dog we professionally believe (as both dog walkers and trainers) that dogs should not be left alone with leashes giving them the opportunity to chew.

How do you know your products are good?

They are trade tested! We are within the dog industry, we walk them, train them and look after them, our lifestyle is dogs! Our products are used day in and day out and have withstood a lot of heavy use, a whole lot more than the 'normal' dog owner and our all still look great with no issues, this is why we have such confidence that you'll love them too!

Will a slip leash make my dog walk nicely?

A slip leash is not a 'quick fix' to make your dog walk nicely. Please make sure before you use a slip leash, you can use it correctly or will seek professional training in order to do so. A slip leash is a great training tool when used effectively and correctly, however like any training tool if misused could cause damage. If you are unsure of a trainer in your area feel free to contact us and we can point you in the right direction

Will your leashes give my hands rope burn?

Our opinion is, the best way to walk your dog is loose leash walking, and this can be easily trained. which will not cause rope burn. However Wild Dog leashes are made from woven strands, like most leashes, but they are a lot softer, so this would depend on your own situation.

Your leashes look so thin - will they hold my dog?

Looks may be deceiving, Our leashes are made of 4 strands of Paracord, each strand has 7-9 inner core strands. Plus they are all woven together. You could probably even tow your car out with one of these leashes!

Are your adventure proof collars really adventure proof?

YES! They are made out of a very hardy durable coating which coats a nylon webbing which gives it even more strength. They are water proof, mud proof, easy to clean, good in both fresh AND salt water, they are even vanilla scented. Add solid brass hardware and you have a very strong adventure proof collar!

Are you unsure on size of collar?

If you are between sizes always go up a size, as if there is any excess material this can always be cut down with scissors to make a better fit. However if you are unsure please contact us and we can help further.

Will the hardware you use rust?

No! I only use solid brass hardware and they even have a coating to stop them oxidising and going blue over time.

Do you do custom orders?

Yes definitely! please contact us or send an email to hello@wilddog.co.nz and we can discuss what you may be after.

Can I return an item?

Yes, you can, as long the item has not been used or not a custom item or sale item. Please contact us and we can talk you through the process.

Please note: custom items can not be returned or exchanged at this time - it is up to you to gather the correct specifications and measurements prior to placing an order.

How long will my order take?

Depending on whether you have a custom order or if you are ordering one that is in stock, we aim to dispatch your order within 2-3 working days unless otherwise specified. Postage usually takes 3-5 days.

Do you ship internationally?

Yes, we can post anywhere in the world provided there is a correct mailing address. Rates can be seen on our shipping page.